Boss Lady Boxes Text Messaging Terms
These Text Messaging Terms apply to SMS and MMS messages sent by or on behalf of Boss Lady Boxes. We currently use Quo, formerly OpenPhone, as a business communications platform. Wireless carriers and other communications providers may also be involved in delivering messages.
Service-related text consent and marketing text consent are separate. Consent to receive marketing texts is not required to purchase or use our services.
1. How You Consent to Service-Related Texts
You consent to service-related text messages when you provide a mobile number in connection with an inquiry, quote request, booking, or active service and affirmatively request or agree to text communication through the applicable form, booking process, contract, checkbox, or other clear consent method.
If you text Boss Lady Boxes first, your message permits us to respond within the context of that conversation. If you initiate a booking, order, or service request and provide your mobile number with the applicable text disclosure, we may send messages reasonably related to that transaction or service.
2. Types of Service-Related Messages
Service-related messages may include:
- Inquiry, quote, and booking confirmations
- Scheduling, delivery, pickup, and access coordination
- Service reminders, status updates, and delay notices
- Billing questions, receipts, payment notices, and account communications
- Customer-support responses and requested follow-up
- Photos or other information needed to complete or document a requested service
A confirmation message may be sent shortly after you submit a booking or service request when the applicable form or booking process includes the required text-message disclosure and affirmative consent.
3. First Message Identification
Our first outbound message will identify Boss Lady Boxes and include instructions to reply STOP to unsubscribe. Later messages may use the same conversation thread without repeating the full disclosure in every message.
4. Marketing and Promotional Texts
Marketing or promotional text messages will be sent only when you provide a separate affirmative opt-in for those messages. Marketing consent is not required as a condition of purchasing dumpster rental, junk removal, or another service.
5. Message Frequency and Charges
Message frequency varies based on your inquiry, booking, service activity, and communications with us. Message and data rates may apply according to your wireless plan. Boss Lady Boxes does not charge a separate fee solely for sending a text message, but your carrier may impose charges.
6. Opting Out
You may revoke text-message consent at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, or OPT OUT. We will also honor any other clear request to stop text messages, including a reasonable request made by text, phone, voicemail, email, or another method intended to reach us.
We honor opt-out requests promptly and, for supported text keywords, automatically and immediately. After an opt-out request, you may receive one final non-marketing message confirming the opt-out. We will not resume text messages that require consent unless you provide new affirmative consent or initiate a new conversation that reasonably authorizes a response.
Opting out of text messages does not cancel an existing booking, payment obligation, or service agreement. When reasonably necessary to complete an active service or address safety, we may contact you through another available method.
7. Help
Reply HELP for assistance, call 817-900-2677, or email info@bossladyboxes.com.
8. Phone Number Ownership and Changes
You represent that you are the subscriber or customary user of the mobile number you provide, or that you are authorized to provide the number and consent to messages at that number. You agree to notify us if the number changes or is reassigned.
9. Delivery and Carrier Disclaimer
Message delivery is not guaranteed and may be affected by carrier availability, filtering, device settings, network conditions, or other factors outside our control. Wireless carriers are not liable for delayed or undelivered messages.
10. Consent and Opt-Out Records
We may retain records of consent, including the date, time, source, form or disclosure version, phone number, and purpose of the consent. We may also retain opt-out records to honor communication preferences and demonstrate compliance.
11. Privacy and Mobile Information
We use mobile numbers and messaging information to communicate with customers, provide requested services, maintain records, prevent misuse, and comply with legal or carrier requirements.
We do not sell mobile information. We do not share mobile opt-in data, consent records, or phone numbers with third parties or affiliates for their independent marketing or promotional purposes. We may share information with service providers that help us deliver communications or provide requested services, subject to appropriate use restrictions.
See our Privacy Policy for additional information.
12. Changes to These Terms
We may update these Text Messaging Terms from time to time. The “Last Updated” date above identifies the most recent revision. Material changes will apply prospectively unless otherwise required by law.
13. Contact
Boss Lady Boxes
1085 County Road 431
Glen Rose, TX 76043
Email: info@bossladyboxes.com
Phone: 817-900-2677