Boss Lady Boxes Service Terms & Conditions

Effective Date: June 8, 2026
Last Updated: June 29, 2026

These Terms & Conditions apply to dumpster rental, junk removal, and related services provided by Boss Lady Boxes (“Company,” “we,” “us,” or “our”). By booking, scheduling, approving, electronically accepting, or using our services, the customer (“Customer” or “you”) agrees to these Terms & Conditions.

1. Card Authorization and Billing Consent

By booking with Boss Lady Boxes, Customer authorizes Company and its booking platform or payment processor to charge the base rental or service amount to the payment method provided and to securely retain a payment method or payment token as permitted by the applicable processor and this Agreement.

Customer authorizes additional charges incurred under these Terms, including overweight charges based on certified landfill scale tickets, rental extensions, dry-run or wait-time fees, prohibited-material handling and disposal costs, contamination or cleanup charges, and equipment repair or replacement costs for damage or loss.

Customer acknowledges that some charges may be determined after pickup, disposal, inspection, or receipt of a scale ticket. Customer authorizes Company to process additional authorized charges within seven (7) calendar days after pickup is completed, or within seven (7) calendar days after Company receives the final certified landfill scale ticket required to calculate the charge, whichever is later, provided the charge is consistent with the disclosed rates and these Terms. Available supporting documentation may be provided upon request.

Company may document delivery, placement, equipment condition, load level, contents visible from a lawful vantage point, and pickup condition through photographs or video for service verification, safety, damage documentation, and billing purposes.

2. Service-Related Text Messaging

These Terms describe our text-messaging practices but do not replace the affirmative consent disclosure presented where a mobile number is collected. When Customer provides a mobile number in connection with an inquiry, quote request, booking, or active service and affirmatively requests or agrees to text communication, Customer consents to receive service-related SMS or MMS messages from Boss Lady Boxes at that number.

Messages may include an immediate inquiry or booking confirmation, scheduling, delivery and pickup coordination, access questions, reminders, delay notices, billing notices, receipts, customer-support responses, and requested follow-up. Our first outbound message will identify Boss Lady Boxes and include “Reply STOP to unsubscribe.” Message frequency varies. Message and data rates may apply.

Customer may opt out through STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPT OUT, or another clear request. We honor supported keyword opt-outs automatically and immediately. One final non-marketing confirmation message may be sent. New affirmative consent is required before text messages that require consent resume.

Marketing or promotional text messages require a separate affirmative opt-in and are not a condition of purchasing services. The Text Messaging Terms and Privacy Policy are incorporated into this Agreement by reference.

3. Rental Period

The rental period begins upon delivery and ends on the scheduled pickup date shown in the booking, order confirmation, invoice, or other written communication from Company. Standard rentals include five (5) days unless otherwise stated in writing.

Customer may select an available pickup date during online booking. Pickup dates are subject to Company review, route availability, equipment availability, working hours, blackout dates, and service-area limitations. Online orders are requests until reviewed and accepted by Company.

Additional rental days beyond the included rental period are charged at $25 per day unless a different rate is shown at checkout or agreed to in writing. Extra-day charges are calculated based on the selected or approved pickup date.

Company does not provide Sunday service. If a pickup date falls on a Sunday, holiday, blackout date, non-working day, or other unavailable service date, Company may move the pickup to the next available operating route day. Pickup dates and pickup times are not guaranteed.

If Customer needs a specific or guaranteed pickup date or time, Customer must contact Company before booking or before the scheduled pickup date. Specific pickup requests are subject to approval, route availability, and may require additional fees.

Residential customers may request up to seven (7) additional rental days, subject to availability and approval. Rental periods beyond seven (7) additional days may require a new rental, swap-out, dump-and-return, or other approved service arrangement.

Commercial, contractor, and job-site rentals requiring longer rental periods must be approved by Company. Longer holds may require a swap-out, dump-and-return, new rental, project pricing, or other written arrangement.

Customer must have the container ready, accessible, safely loaded, and available for pickup by 7:00 AM on the scheduled pickup date. Failure to have the container ready or accessible may result in additional rental fees, dry-run fees, wait-time fees, trip charges, or removal of the container.

Extensions are subject to availability and must be approved before the scheduled pickup date.

4. Delivery, Placement, and Access

Customer is responsible for selecting a placement area capable of supporting the combined weight of the delivery vehicle, container, and contents. To the fullest extent permitted by law, Company is not responsible for damage to driveways, pavement, lawns, landscaping, sidewalks, underground utilities, irrigation systems, septic systems, or concealed improvements arising from the requested placement, except to the extent caused by Company’s negligence or willful misconduct.

Customer must identify and disclose known surface limitations, underground utilities, irrigation systems, septic systems, restricted access, low clearances, soft ground, private-road limitations, HOA restrictions, and other placement hazards before delivery. Driveway-protection devices may be requested but do not guarantee prevention of damage.

Access points must remain clear and unobstructed. If delivery or pickup cannot be completed due to blocked or unsafe access not caused by Company, a $150 dry-run fee per attempted service event will be charged. On-site wait time exceeding twenty (20) minutes is billed at $2 per minute. Containers may not be moved, relocated, or repositioned by Customer or a third party without prior written approval.

5. Loading Rules, Safety, and Overfilling

Debris must not extend above the container rim or hang over the sides. Loads must remain level with the top rail. Mechanical or equipment loading, including loading by skid steer or tractor, is prohibited without prior Company approval. Customer is responsible for damage caused by unauthorized loading methods.

If an unsafe or overfilled load prevents pickup, Customer must correct the condition. If the condition is not corrected, Customer will incur a $25 per day fee until corrected, in addition to other applicable service charges. Customer is responsible for securing contents against shifting, spillage, vandalism, fire, or theft while the container is under Customer control.

6. Weight Limits and Overages

Included weight allowance:

• 11-yard Boss Lady Box dump trailer: one (1) ton
• 14-yard Boss Lady Box dumpster: one (1) ton
• 17-yard Boss Lady Box dumpster: one (1) ton

Excess weight is billed at $0.08 per pound ($160 per ton) based on certified landfill scale tickets. The certified scale ticket is the official weight record for billing and may be dated after pickup if disposal occurs later. Available scale-ticket documentation may be provided upon request.

7. Use of Container and Prohibited Materials

Containers are provided only for disposal of non-hazardous solid waste permitted by applicable law and the receiving disposal facility. Prohibited waste includes hazardous, flammable, volatile, radioactive, corrosive, toxic, biomedical, biohazardous, infectious, or otherwise regulated materials, including chemicals, solvents, oils, fuels, adhesives, paint, pesticides, propane tanks, batteries, asbestos, medical waste, and electronics.

Certain items, including mattresses, box springs, appliances, upholstered furniture, tires, and heavy materials such as dirt, rock, concrete, or bricks, require advance approval and may incur additional charges. Title to and responsibility for prohibited or unauthorized materials remain with Customer, including when discovered after pickup. Customer is responsible for related handling, cleanup, transportation, disposal, and regulatory costs.

8. Permits and Permissions

Customer is responsible for obtaining required permits, licenses, property-owner permission, or HOA approval for placement, including placement on public streets or rights-of-way. Failure to obtain approval may result in fines, delays, removal, or additional costs at Customer’s expense.

9. Equipment Condition, Damage, and Total Loss

Customer is responsible for the container and Company equipment while under Customer possession or control. Damage caused by overloading, prohibited materials, unauthorized loading, improper use, or unauthorized movement is Customer’s responsibility. Customer is also responsible for loss or damage caused by fire, vandalism, theft, prohibited materials, or misuse while the equipment is under Customer control. Repair or replacement costs may be charged at current market value plus reasonable administrative costs.

10. Container Recovery and Abandonment

If Customer fails to provide access for pickup after reasonable notice, Company may remove contents as reasonably necessary to recover its equipment. Associated labor, disposal, transportation, and recovery costs may be charged to Customer. Customer remains responsible for rental and other applicable fees until the container is successfully recovered.

11. Customer Responsibility and Risk Acknowledgment

Customer acknowledges that container placement and use involve inherent risks, including potential surface or property damage. Customer accepts responsibility for all waste placed in the container, regardless of who deposits it. Nothing in this Agreement creates a bailment, partnership, joint venture, or agency relationship between the parties.

12. Indemnification

To the fullest extent permitted by law, Customer agrees to indemnify, defend, and hold harmless Company, its owners, employees, and agents from third-party claims, fines, penalties, damages, liabilities, or reasonable costs arising from Customer’s placement decisions, prohibited materials, contamination, misuse, injury, property damage, or failure to obtain required permits or permissions, except to the extent caused by Company’s negligence or willful misconduct.

13. Waiver of Subrogation

To the extent permitted by law, Customer waives any right of subrogation against Company and Company’s owners, employees, and agents for losses covered by Customer’s insurance arising from the rental, placement, use, or pickup of the container, except to the extent caused by Company’s negligence or willful misconduct. Customer is responsible for obtaining any insurer endorsement required to make this waiver effective.

14. Billing Questions, Disputes, and Chargebacks

Customer agrees to notify Company in writing of a billing concern within five (5) business days after charge notification by emailing info@bossladyboxes.com. Company will review the concern and may provide available supporting documentation.

Customer agrees to contact Company first to attempt to resolve billing questions. Nothing in these Terms waives a right that cannot legally be waived. If a chargeback is filed for a properly authorized and documented charge, Company may provide supporting records to the payment processor and pursue lawful collection remedies.

15. Claims, Damage, and Recovery

In the event of nonpayment, damage, or breach, Company may pursue recovery through authorized payment charges, collection efforts, insurance claims, or civil legal action under applicable law. Company may also pursue any lien, recovery, or other remedy available under applicable law.

16. Governing Law and Venue

This Agreement is governed by the laws of the State of Texas. Subject to any venue or jurisdiction requirement that cannot legally be waived, a legal action arising from this Agreement shall be brought in a court of competent jurisdiction in Somervell County, Texas.

17. Force Majeure

Neither party is liable for delay or failure caused by events beyond reasonable control, including severe weather, natural disasters, labor disputes, disposal-facility interruptions, equipment failures, road closures, or governmental restrictions.

18. Severability

If a provision of this Agreement is held invalid or unenforceable, the remaining provisions remain in effect to the fullest extent permitted by law.

19. Entire Agreement and Electronic Acceptance

These Terms & Conditions, together with incorporated policies and any written booking or service details, constitute the agreement concerning the applicable service. No verbal modification is binding unless confirmed in writing by Company. Electronic acceptance, including an online booking, checkbox acknowledgment, text confirmation, or electronic signature, may constitute acceptance when the applicable disclosure is presented.

A general acceptance of these Terms does not by itself authorize marketing text messages. Text-message consent is governed by the specific disclosure and affirmative consent method used when the mobile number is collected.

Privacy Policy · Text Messaging Terms · Online Booking