Privacy Policy
Boss Lady Boxes (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit bossladyboxes.com (the “Site”) or use our dumpster rental and related services.
1. Information We Collect
A. Information You Provide
When you contact us, request a quote, or book services, you may provide:
- Contact information (name, email address, phone number, mailing or service address)
- Service details (dumpster size, rental duration, delivery/pickup instructions)
- Messages or communications submitted through contact, quote, or booking forms
B. Information Collected Automatically
We automatically collect certain usage data when you visit the Site, including:
- Pages visited, clicks, and interaction data
- Device type, browser type and version, operating system
- Approximate location (derived from IP address)
- Referring website and other standard analytics information
This data is collected through cookies, server logs, and similar technologies.
C. Payment Information
We do not store your full credit or debit card numbers on our servers. All payments are processed securely by our third-party provider, Stripe. Stripe handles and protects your payment information according to its own privacy policy.
D. Sensitive Information
We do not intentionally collect sensitive personal information, such as health, biometric, or precise geolocation data. Please do not submit such information through our forms or communications.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage dumpster rental services, including quotes, scheduling, delivery, pickup, and customer support
- Communicate with you about bookings, service updates, billing, receipts, and responses to your inquiries
- Improve our website, services, and customer experience through analytics and troubleshooting
- Prevent fraud, enforce our terms, and protect the security of our business and customers
- Comply with legal and accounting obligations
3. How We Share Information
We do not sell your personal information to third parties.
We may share your information only as necessary with trusted service providers who assist us in operating our business:
- Stripe – for secure payment processing
- Jotform – for online forms and booking tools
- Website hosting and analytics providers
- Email and SMS service providers and mobile carriers for service-related communications
- Third-party haulers or partners involved in dumpster delivery and pickup, with limited information only
We may also disclose information if required by law, court order, or government request, or to protect our rights, safety, property, or to enforce our agreements.
4. Text Messages (SMS/MMS)
If you provide your phone number or opt in, we may send service-related text messages for scheduling, delivery and pickup coordination, order updates, and billing questions. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.
We do not share your mobile number with third parties for their own marketing purposes. If we ever send promotional or marketing texts, they will only go to those who have explicitly opted in, and you can opt out anytime by replying STOP. Consent to receive texts is not required to purchase our services.
5. Cookies and Analytics
We use essential cookies for proper site functionality and analytics cookies to understand how visitors use the Site and improve our services. You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features on the Site.
6. Data Retention
We retain your information only as long as reasonably necessary for the purposes outlined in this policy, or as required by law.
- Booking and payment records are typically kept for accounting and tax purposes
- Customer support communications are generally retained for a reasonable business period after service completion
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Your Choices and Rights
You may request access to, correction of, or deletion of your personal information by contacting us at the details below. We may ask for verification of your identity before processing certain requests.
Texas Residents – Rights under the Texas Data Privacy and Security Act
If you are a Texas resident, you may have the right to:
- Confirm whether we are processing your personal data and access that data
- Correct inaccuracies in your personal data
- Request deletion of your personal data, subject to certain exceptions
- Opt out of certain processing where applicable
We do not sell personal data. To exercise any applicable rights, contact us using the information below.
9. Children’s Privacy
Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected such data without proper consent, we will take steps to delete it.
10. Third-Party Links
Our Site may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those third-party sites.
11. Policy Updates
We may update this Privacy Policy from time to time. The date at the top of this page will reflect the most recent revision.
12. Contact Us
Boss Lady Boxes
1085 County Road 431
Glen Rose, TX 76043
Email: info@bossladyboxes.com
Phone: (817) 900-2677